Privacy Policy

This Privacy Policy was last updated on and is effective as of May 1, 2026.

A. Overview

This Privacy Policy (the “Policy”) governs the collection and handling of personal information on this website (the “Site”) operated by Jalux Americas, Inc. (“Jalux”, “we”, “us” or “our”), which does business under the “J.sweets” brand, among others.

This Policy describes:

The types of information we may collect or that you may provide when you register with, access, or use the Site.
Our practices for collecting, using, maintaining, processing, protecting, and disclosing that information.

This Policy applies only to information we collect on or through the Site. This Policy does not apply to information collected by third-party websites, applications, or services that are not operated by us (even if linked to from the Site). Such third parties may have their own privacy policies that we encourage you to read before providing your information to them (see “Third-Party Information Collection” below).

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Site, you acknowledge that you have read and understand this Policy. If you do not accept the terms of this Policy, you may not access or use the Site and you should discontinue your use of it.

This Policy may change from time to time (see “Changes to Our Privacy Policy” below). Your continued use of the Site after we revise this Policy means you accept those changes, so please check this Policy periodically for updates.

B. How We Collect Information

We collect information from and about users of the Site:

Directly from you when you provide it to us.
Automatically when you use the Site.
Through authorized tracking technologies.
From third parties.

Information You Provide Directly to Us

When you register with, access, or use any aspect of the Site, we may ask you to provide the following types of information:

Information by which you may be personally identified (“personal information”), including but not limited to, your name, postal address, email address, and telephone number.
Payment information, including but not limited to, credit card information.

This information may be provided by you in the following ways:

Filling in forms on the Site. This includes information that you may provide when registering with, accessing, or using any aspect of the Site, when requesting further services, and when reporting problems with the Site.
Contacting us. This includes information you may provide when you correspond with us, including, but not limited to, email addresses and phone numbers.
Participating in surveys. This includes information you may provide when you respond to surveys that we might ask you to complete for research purposes.
Carrying out transactions. Details of transactions you carry out through the Site and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Site.
Searching within the Site. This includes information you may provide when you perform search queries on the Site.

Automatic Information Collection and Tracking

When you access or use various areas of the Site, the Site may use technology to automatically collect:

Usage Details. When you access and use the Site, we may automatically collect certain details of your access to and use of the Site, including traffic data, logs, and other communication data and the resources that you access and use on or through the Site.
Device Information. We may collect information about the device and internet connection you use to access the Site, including IP address, operating system, browser type, and other device and connection information.

For information about your choices with respect to the above matters, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below and our Cookie Policy.

Cookie Policy and Authorized Tracking Technologies

The technologies we use for automatic information collection may include:

Cookies. A cookie is a small file placed on your device or browser. You may be able to refuse cookies by adjusting your browser settings. However, if you disable or refuse cookies, some parts of the Site may be inaccessible or not function properly.
Web Beacons. The Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Jalux, for example, to count users who have visited those pages or opened an email and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).

We do not deploy non-essential cookies or analytical tracking technologies in the operation of our Site unless you have provided us your affirmative consent to the use of non-essential cookies or analytical tracking technologies under our cookies consent process

For more information about such matters, please see our Cookie Policy.

Third-Party Information Collection

Payments Processing. We use third-party services for payments processing (e.g., payment processors). Jalux does not directly store your full payment card details. Payment card information is provided directly by you to our third-party payment processors, whose use of your personal information for such purposes is governed by their privacy policy. Payment processors are required by an industry self-governing body to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Other Sites. Our Site may contain links to other websites or third-party services that are not operated by us. If you click a third-party link, you will be directed to that third party’s site or service. We strongly advise you to review the applicable privacy policy of every site or service you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, services, or content that are linked from our Site.

C. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

Provide you with the Site and its contents, and any other information, products, or services that you request from us.
Fulfill orders, provide customer service, and otherwise fulfill the purposes for which you provide the information.
Remember you and understand activity on our Site. Subject to your cookie preferences (please see our Cookie Policy), we may recognize you when you return and may pre-populate certain fields to make ordering easier. We also gather details of your visits to our Site, including pages viewed, features used, and the length of your visit. We may also contact you to remind you about items in your shopping cart that you have not checked out.
Process returns and address complaints and inquiries.
Communicate product offers, events, and promotions. We may use contact details you have provided, along with information about your previous orders, to send you information about our products, offers, and events that we think may be of interest to you, subject to your preferences and applicable law.
Update our records. If you would like to update the personal information that we hold about you, please update your account information and preferences on our Site.
Legal purposes. We may use personal information to comply with legal obligations or for other lawful purposes, including to investigate or prevent fraudulent transactions.
Sales and business analytics. We may use personal information to understand sales trends and improve our products and services.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections matters.
Notify you when updates for the Site are available, and of changes to any products or services we offer or provide through it.

In addition, the usage information we collect helps us to improve the Site and to deliver a better and more personalized experience by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize the Site according to your interests.
Speed up your searches.
Recognize you when you use the Site.
Understand and report browsing information. This is statistical data about users' browsing actions and patterns and does not identify any individual.
Optimize and test our system, including to implement and test new systems or processes to improve user experience and expand our digital offering.

We may also use your information to contact you about products and services that may be of interest to you, including our own products and services. For more information, see “Your Choices About Our Collection, Use, and Disclosure of Your Information” below.

D. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

In addition, we may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates.
To contractors, service providers, and other vendors that we use to support our business and provide services on our behalf. This may include IT and marketing service providers acting on our behalf, and courier companies that deliver products you have ordered, as well as prize providers when delivering a gift or prize to you.
To third-party payment providers, when you choose to use their payment services.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Jalux’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Jalux about the Site’s users is among the assets transferred.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To third parties to assist us to enforce our rights arising from any contracts entered into between you and us and for billing and collection. These third parties may include fraud prevention and law enforcement agencies where necessary to enforce a legal obligation or for fraud protection and credit risk reduction.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Jalux, our customers, or others.
For any other purpose disclosed by us at or before the time you provide the information.
With your consent.

E. Your Choices About Our Collection, Use, and Disclosure of Your Information

This section describes mechanisms that we provide for you to control certain uses and disclosures of your information.

Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies or block the use of other tracking technologies, some parts of the Site may then be inaccessible or not function properly. Our Cookie Policy has additional information about our use of cookies and how you can control certain uses of them. Where applicable, you may also manage your preferences for non-essential cookies through our cookie consent process.
Promotions. You can opt-out of receiving promotional materials by logging into the Site and adjusting your user preferences in your account profile or by selecting “unsubscribe” in emails we send to you.

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

F. Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the Site and visiting your account profile page.

You may also send us an email at admin.am@jalux.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” below for more information.

G. Children’s Privacy and Age Limitations for the Site

The Site is intended for use by persons aged 18 or older, and by your use of this Site you affirm that you are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we discover or are made aware that we have received personal information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems. If you are a parent or legal guardian of a child under the age of 18 and believe that your child has disclosed personal information to us we welcome you contacting us as provided below so that we can address such matters.

H. Changes to Our Privacy Policy

We may update this Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the updated Privacy Policy on this page and, where appropriate, notify you of such changes.

The date that this Policy was last revised is identified at the top of the page.

I. Your U.S. State Privacy Rights

U.S. state consumer privacy laws may provide residents of certain states with additional rights regarding our use of their personal information.

California residents have the additional rights set forth in more detail in Section J “Your California Privacy Rights” below, of this Policy.
Residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia residents have rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information's nature and the processing purpose (excluding Iowa and Utah).
- Data portability.
- Opt-out of personal data processing for:
  - targeted advertising (excluding Iowa);
  - sales; or
  - profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
- Either limit (opt-out of) or require consent to process sensitive personal information.

The meaning of “sensitive personal information” differs under applicable state laws. Generally, however, sensitive personal information may include information that reveals a user’s racial or ethnic background; national origin; religious beliefs; mental or physical condition or diagnosis; sexual orientation; status as transgender or nonbinary; status as a victim of crime; citizenship or immigration status; precise geolocation data; or genetic or biometric data. We do not knowingly collect or process sensitive personal information in a manner that would require consent under applicable law without obtaining such consent.

In addition, residents of the states listed above may have the right to appeal any decision that we make with regard to your exercise of any of your above-noted rights.

To exercise any of the above-noted rights or to appeal any decision that we make regarding the exercise of such rights, please contact the Company as noted in Section K “Contact Information” of this Policy.

J. Your California Privacy Rights

The following additional privacy notices for California residents (the “California Notice”) supplement the information contained in the other portions of this Policy and apply solely to individuals who reside in the State of California (“California consumer” or “you”). Jalux adopts this California Notice to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and their related regulations (collectively the “CCPA”) and other applicable California laws.

Overview of Consumer Rights Under the CCPA

Under the CCPA, California consumers have certain rights regarding their personal information, including:

The right to know the categories of personal information that Jalux has collected and the categories of sources from which we obtained such information.
The right to know Jalux’s business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information, as applicable.
The right to know the categories of third parties with whom Jalux shared personal information.
- The right to know if we sold or disclosed your personal information for a business purpose, comprising two separate lists disclosing:
  - any sales, which list identifies the personal information categories that each category of recipient purchased (note that at present we do not sell personal information that we collect); and
  - any disclosures for a business purpose, which list identifies the personal information categories that each category of recipient obtained.
The right to access the specific pieces of personal information that Jalux has collected.
The right to correct personal information that Jalux has collected.
The right to delete your personal information.
The right to not be discriminated against if you exercise your rights under the CCPA.
The right to opt out of the sale or sharing of personal information, where applicable.
The right to limit the use and disclosure of sensitive personal information, where applicable.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer, household or device (collectively, "personal information"). Personal information does not include:

Publicly available information from government records.
De-identified or aggregated California consumer information.
Information excluded from the CCPA’s scope, including:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and
- Personal information covered by certain other laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

We have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples
Identifiers	An individual’s name, postal address, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers.
Customer records / personal information categories described in Cal. Civ. Code § 1798.80(e)	A name, address, telephone number, and payment-related information or other information described in Cal. Civ. Code § 1798.80(e) that you provide in connection with a purchase or inquiry.
Commercial information	Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Sources of Personal Information

In addition to sources of personal information addressed elsewhere in this Policy, we obtain the categories of personal information listed above from the following categories of sources:

Directly From You. For example, from forms you complete or products and services you purchase or from communications with you such as when you contact Jalux (whether in person, by mail, by phone, online, by electronic communication or by other means) including our customer support service.
From Others.
- From third party service providers. For example, if you choose to make an electronic payment directly to Jalux, or through a linked website, or through an affiliate of ours, Jalux may receive personal information about you from third parties such as payment services providers, for the purposes of that payment.
- From affiliates. We may collect personal information about you from our affiliates or others acting on their behalf.

Uses of Personal Information

In addition to uses of personal information addressed elsewhere in this Policy, we may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfill the reason that you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry.
To perform services such as customer service, order fulfillment, payment processing, and other operational, marketing, or analytic services in support of our business.
To advance our commercial or economic interests, such as by helping you purchase products or services, obtain information, or otherwise complete a commercial transaction.
To verify or maintain quality or safety standards or improve or upgrade a product or service provided by or for us.
To provide, support, personalize, and develop our Site, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your Site experience and to deliver relevant content, offers, and communications through our Site or via mail, email, or text message, subject to applicable law.
To help maintain the safety, security, and integrity of our Site, products and services, databases, and business operations.
For testing, research, and analysis purposes, including to develop and improve our Site, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you at the time your personal information is collected or as otherwise permitted by the CCPA or applicable law.
To send you information relevant to your past purchases and interests, subject to compliance with applicable laws regarding direct marketing.
To otherwise use personal information as reasonably necessary and proportionate to achieve our operational or notified purposes and as compatible with the context in which the information was collected.
To review and audit our business interactions with you.
To detect or prevent security incidents or other illegal activity.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing notice, as required by law.

Sharing Personal Information

We may disclose your personal information to third parties for a business purpose, including to our service providers and affiliates, in order to operate our business and provide our products and services. When we disclose personal information for a business purpose, we enter into contracts that describe the purpose for the disclosure and require the recipient to keep that personal information confidential and to use it only for performing the applicable services.

In the preceding twelve (12) months, Jalux has disclosed the following categories of personal information for a business purpose:

Identifiers
Personal information categories described in Cal. Civ. Code § 1798.80(e)
Commercial information

The categories of third parties to whom we may disclose personal information include:

Service providers
Affiliates

Sales or Sharing of Personal Information

Jalux does not sell personal information. We also do not share personal information for cross-context behavioral advertising, as defined under the CCPA.

Exercising Your CCPA Rights and Choices

The sections below describe how you may exercise your rights under the CCPA.

Access to Specific Information and Data Portability Rights. You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and reasonably verify your request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we disclosed your personal information for a business purpose, a list disclosing the personal information categories that each category of recipient obtained.

Deletion and Correction Request Rights.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products or services to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another California consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with California consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

In addition, if you provide us with a verifiable consumer request to correct inaccurate personal information that we maintain about you, we will use commercially reasonable efforts to correct such information in accordance with your instructions.

Exercising Access, Data Portability, Deletion and Correction Rights.

To exercise the access, data portability, deletion and correction rights described above, you should submit a verifiable consumer request to us by one of the following methods:

Emailing us at admin.am@jalux.com
By postal mail at Jalux Americas, Inc., 390 N. Pacific Coast Hwy, El Segundo, CA 90245.
Accessing your online account that you maintain with us.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative, which may include:

Your name
Your address
Additional information depending upon the type of request and the sensitivity of the information involved with such request
Describe your request with sufficient detail to enable us to properly understand, evaluate and respond to such request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request and confirm that the personal information involved with the request relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we will consider requests made through a password-protected online account that you maintain with us to be sufficiently verified when the request relates to personal information associated with that online account, provided such online account functionality is then made available by us on the Site.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an online account with us, we may deliver our written response to that online account, provided that such online account functionality is then made available by us on the Site. If you do not have an online account with us, or such functionality is not available for your online account, we will deliver our written response by mail or electronically, at your option.

If we’re unable to comply with your request, the response we provide will also explain the reasons we cannot comply with the request. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA or other applicable law, we will not as a result of you exercising any of your rights under the CCPA:

Deny you products or services;
Charge you different prices or rates for products or services, including through granting discounts or other benefits, or imposing penalties;
Provide you a different level or quality of products or services; or
Suggest that you may receive a different price or rate for products or services or a different level or quality of products or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Retention of Personal Information

Our policy is to retain personal information only for as long as is necessary to fulfill the reason for which the personal information was collected and as necessary to process such personal information. In addition to the above, we will retain your personal information for the purposes of satisfying any professional, legal, accounting or reporting requirements to which we are subject. To determine the appropriate retention period for personal information, we consider the scope, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, the purposes for which we collected and processed your personal information and whether we can reasonably achieve those purposes through other means, as well as any applicable legal and professional requirements.

Other California Privacy-Related Disclosures

Sharing Personal Information for Direct Marketing Purposes. Before sharing personal information of California consumers with third parties for direct marketing purposes we will obtain opt-in consent from the applicable California consumers or provide such California consumers with a cost-free method to opt out.

California Tracking and Consent Under CIPA

The California Invasion of Privacy Act (“CIPA”) may apply to our use of cookies and other tracking technologies on the Site. For this reason, we do not deploy non-essential cookies or analytical tracking technologies in the operation of our Site unless you have provided us your affirmative consent to the use of non-essential cookies or analytical tracking technologies under our cookies consent process. See our Cookie Policy for more information about such matters.

California Do-Not-Track Disclosure. At this time, the Site is not set up to honor web browser do-not-track settings. Do-not-track is a privacy preference that users can set in their web browsers. When a user activates the do-not-track settings in browsers that offer this setting, the browser sends a message to websites or applications requesting them not to track the user. For more information about do-not-track matters, please visit www.allaboutdnt.org.

Information on Marketing Disclosures. California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at: admin.am@jalux.com or Jalux Americas, Inc., 390 N. Pacific Coast Hwy, El Segundo, CA 90245.

Complaints

If you have any complaint about use of the Site, you may contact us by email at admin.am@jalux.com, or by postal mail at Jalux Americas, Inc., 390 N. Pacific Coast Hwy, El Segundo, CA 90245. In accordance with California Civil Code Section 1789.3, California residents may also file complaints with the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs by postal mail at 1625 North Market Road, Suite N112, Sacramento, CA 95834 or by telephone at 800-952-5210.

Changes to Our California Notice

We reserve the right to amend this California Notice at our discretion and at any time. When we make changes to this California Notice, we will post the updated California Notice on the Site and update the California Notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

K. Contact Information

To contact us about any of the matters addressed in this Policy, including to exercise any of your rights, to ask questions or to provide comments about this Policy and our privacy practices, you may contact us by email at admin.am@jalux.com, or by regular mail at Jalux Americas, Inc., 390 N. Pacific Coast Hwy, El Segundo, CA 90245.